Category Archives: Google

Google erodes its utility, loses iGoogle, Reader, RSS Alerts, Tilde …

Google: They say it so well ...

I’m pretty frustrated, fed up, however you want to say it. It’s part of my job to check out new online services. and I’m fairly accustomed to those innovative small shops getting bought up and closing down. I know the whole world is made up of changes, large and small, and we keep moving on.

That said, I don’t expect a lot of shutdowns and shut-outs from a major player in shaping the Internet, like Google. I don’t expect the destruction of highly valued professional tools and resources, without the courtesy of any engagement with the primary audiences for those tools. But Google does, and it has become so common that people have developed a term for this — Google Graveyard [via Gizmodo, PC Magazine, Pinterest, Slate, Technorati, and Wordstream ].

Slate's Google Graveyard

I recently blogged here about the Google Reader shutdown. At least there are other tools in the same category, even if they aren’t exactly equivalents.

What really broke my heart was losing the tilde in search. It was an essential part of my 8-Fold Path to Web Searching Power.


Google for Life Science Researchers (24,725 views)

And it was so USEFUL! The tilde command in Google search strings allowed you to search conceptually related terms. This didn’t work for technical jargon, but only for fairly common words, such as those found in Roget’s thesaurus. I often told people to think of it as a “thesaurus search” tool.

Here’s an example with ~child yielding results with the terms children, childhood, babies, infants, kids, family, and so forth.

Google Tilde Command Examples

Here’s an example of it going wrong, when it mapped to a term that actually made the search strategy worse, but confusing concepts that were’t really related, when “cancer” is tied in with not only the relevant (chemotherapy and oncology) but also words that are plain and simple too broad and not specific to the original idea (pain).

Google Tilde Command Examples

But it was still SO useful when searching concepts where there were associated terms that you might not think of right away. Here’s an example searching for technical standards in which the tilde mapped to specifications and protocols. Very useful.

Google Tilde Command Examples

I also loved searching with the tilde because I so often hit the upper limit of Google search strategy character length, and the tilde allowed me to construct complex searches with fewer characters. I used it often to keep a search from becoming long and complex. Compare how I searched for the idea of “disability” in the following two searches.

Without Tilde:
(disabilities OR disability OR blind OR blindness OR deaf OR deafness OR impaired OR “fine motor control” OR autism OR asperger OR dystrophy OR sclerosis OR ADHD OR “attention deficit” OR dyslexia) (gaming OR “online games” OR “computer games” OR videogames OR “virtual worlds” OR “second life” OR “world of warcraft”)

With Tilde:
(“web accessibility” OR ~disability) (achievement OR award) (japan OR site:jp)

You see? Without the tilde search for “disabilities” took 197 characters, with the tilde took 11 characters, saving 186 characters in the search strategy. WOW! Just Tuesday, a student asked me, “I see how useful it is to search with all those different terms for my idea, but how do you FIND them???” Until recently, I had a good, quick, short answer for that. Try the Google Tilde search. It wasn’t perfect, but it was the best I’d found. But … we can’t do that anymore.

Google’s Tilde Operator No Longer Works: http://googlesystem.blogspot.com/2013/06/googles-tilde-operator-no-longer-works.html

Google drops the tilde operator: http://www.rba.co.uk/wordpress/2013/06/23/google-drops-the-tilde-operator/

There is a lot of conversation about what a huge loss this is, and whether it is a loss, for power searchers and librarians, with some of the best comments archived at this post in Google Plus from AJ Kohn.

AJ Kohn: Google’s Tilde Operator No Longer Works: https://plus.google.com/u/0/115106448444522478339/posts/E7w76j47Jjw

Some of the comments highlight the fact that Google now almost automatically integrates thesaurus-style searching without you needing to ask them to do so. Personally, I’d prefer more control, and being able to turn this feature on and off, so I’m still unhappy. AJ had previously described some of the ways in which he had used this in another blogpost from 2011.

Google Related Searches: http://www.blindfiveyearold.com/google-related-searches

Following on the heels of Google Reader closing and the Tilde command disappearing, Google has also recently removed RSS feeds from their Alert service, resulting in conversations and comments like these.

In addition to TalkWalker mentioned above, here are a few other options.

7 apps to help you replace Google Alerts http://venturebeat.com/2013/05/13/google-alerts-replacements/

Now, the next big thing librarians and academics have been worrying about is the future of Google Scholar, especially following on Google removing it from their main menu options.

http://www.digitopoly.org/2013/03/14/with-google-reader-gone-is-google-scholar-next/

Zera: Environmental Indicators: Face with Tears (Detail)

#IfIHadGlass Becomes #GlassExplorers

I’ve been hearing from friends that some of them have been accepted to the Google Glass program that I mentioned earlier. I thought it would be interesting to track how many of the folk I highlighted as having fun ideas actually made it in, and then we can all track what they do! I also added in some folk who are local, and folk I follow in various social media spaces, saving the best for last. Think of it, perhaps, as the ETechLib version of the Road Scholars. 😉 Meanwhile, track BOTH the hashtags in the title. They’ve been exploding.

#IfIHadGlass

#GlassExplorers

EDUCATION: In the classroom, for kids, language learning, journalism in context, and more (Alexandria Mooney YES and Chase Masters YES and Francine Hardaway NOT YET) Comment: No Francine? Why not? Is she too important and influential? Then why did you choose Alyssa Milano?

Now, on the other hand, Geordi La Forge HAD to get a pair.

PEOPLE: Street photography (and anthropology type investigations) (JJ Bentley YES and Renat Zarbailov NOT YET)

FOOD: Cooking instruction & management (Rebecca Otis YES, Lauren Atkins YES, and Jake Croston YES)

#AR/GAMES FOR LEARNING: Augmented reality role-playing game for learning in the forest (Luka Leduc-Boutin NOT YET) Comment: Good grief, how did they miss THIS one?!!!.

WORK: Integration with job functions for construction & architecture, hazardous waste management training (Kevin Reedy NOT YET and Mark Dunton NOT YET) Comment: Again, why on earth NOT? “I would show the right way to use hazardous materials and proper hazardous waste handling techniques.” This is really important stuff! Full of impact and saving lives. I am truly baffled by some of the choices they are making.

HEALTH: Life as a patient with an invisible disability or a child with special needs
(Frank Garufi Jr. YES and Lori Friedrich NOT YET)

HUMOR: “i would never have a problem with bad customers because i would replace their heads with rubber chicken masks so i could retain my customer service smile.” Matthew Stone NOT YET

Now, who are some more folk I already follow who have gotten into Glass Explorers.

NICOLE GUGLIUCCI (NOISY ASTRONOMER)

DANIEL KRAFT

TRISH WETZEL

MELISSA HOGAN (SAVING CASE)

LISA GUALTIERI

JOHN NOSTA (FORBES)

John NostaFeb 22, 2013 – Public
Simple, #ifihadglass I would help physicians and patients have a richer dialogue and enhance the quality of healthcare. https://plus.google.com/101926706159077857138/posts/E7zy1txiv6g

BOBBY MERCADER (TEDxDetroit)

JOHN MINNI (TEDxDetroit)

John Minni, Feb 21.
#ifIhadglass I would use it when I teach my 3 year old and 7 year old sons things. I would record their reaction to my teaching and develop a database of their responses. The responses could then be played back at a later time to review the concepts.
https://plus.google.com/112173135159920007337/posts/8RsHe4wwS7m

John Minni, Feb 23
#ifihadglass I would take it to my wife’s kindergarten class and we would read a book together I would give them parts to play and film them while we read and then play it back for them.
https://plus.google.com/112173135159920007337/posts/QPDbpngZhoA

JEFFREY TAEKMAN

MISTY MILLS

Glass! Glass! #IfIHadGlass


How It Feels (through Glass): https://www.youtube.com/watch?v=v1uyQZNg2vE

When I saw this video it had officially 303 views and almost 7 thousand likes. Not quite sure how they managed that. I do suspect that the views are going to skyrocket at some point.

Google Glass video

My stream in Google Plus this morning is almost nothing but buzz about Google Glasses. Since I am inexplicably unable to see my Facebook and Twitter streams, I don’t know what’s going on there, but I suspect it is similar.

One of THOSE days ...

The buzz is because the mythic Google Glasses are about to get out where REGULAR folk can see them. They are asking for folk to apply to get a pair (in 50 words or less) via social media. (Please note, this is NOT my application.)

#IfIHadGlass
What would you do if you had Glass? Answer with #ifihadglass. http://www.google.com/glass/start/how-to-get-one/

I don’t expect that I will get one, since I don’t have a good track record for getting “freebies” of any sort, but I bet some of you will, and I want you to have the chance. Oh, do please read the fine print, this is NOT a freebie. You have to pay $1,500, live in the USA, and be able to fly to San Francisco, Los Angeles, or New York to pick it up. Me, single mom of special needs kid, not gonna happen. So I have nothing to lose by pushing the info out to all of you, and hoping one of my friends gets one and will tell me ALL about it!

As I scan the stream for creative ideas being listed, I am seeing an enormous number of folk talking about capturing moments with family and loved ones (especially births!), and memory aid & notetaking, as well as travel of all sorts and mapping. Also mentioned often, of course, were sales, marketing, and porn. 😉 Here are some of the less common ideas I’ve seen and which have impressed me.

EDUCATION: In the classroom, for kids, language learning, journalism in context, and more (Alexandria Mooney and Chase Masters and Francine Hardaway)

PEOPLE: Street photography (and anthropology type investigations) (JJ Bentley and Renat Zarbailov)

FOOD: Cooking instruction & management (Rebecca Otis, Lauren Atkins, and
Jake Croston)

#AR/GAMES FOR LEARNING: Augmented reality role-playing game for learning in the forest (Luka Leduc-Boutin)

WORK: Integration with job functions for construction & architecture, hazardous waste management training (Kevin Reedy and Mark Dunton)

HEALTH: Life as a patient with an invisible disability or a child with special needs
(Frank Garufi Jr. and
Lori Friedrich)

(This is what I would want to do – show folks what city life is like with no car, with a kid with special needs, helping folk find/use/understand health information and work with their healthcare teams. I’d also LOVE to see some scientists get one for a day-in-the-life 365 type of project. And I can’t wait to see what real artists do with creating new unexpected kinds of artwork and storytelling. Perhaps relive re-enact historical events? And the so obvious extension of the Virtual Photowalks project, expanding the lives of the homebound. And please give one to an astronaut, ok? And a hospice worker. And an inner city kid, if you can keep them alive long enough to use it without it getting stolen or broken. Lives that are going unseen, stories that are going untold and unwitnessed.)

And possibly the least inspirational and most amusing:

HUMOR: “i would never have a problem with bad customers because i would replace their heads with rubber chicken masks so i could retain my customer service smile.”
Matthew Stone

Using Google Hangouts for Newbies

Cool Toys Pic of the day - Teaching Origami In Google+ Hangout

I use Google Plus Hangouts a LOT. Most of my regular meetings around campus have adopted them, except for those in the library system. I’ve taught classes in hangouts, attended classes in hangouts, socialized, planned coauthored works, planned meetings, attended meetings, and even given conference presentations. Conference presentations ABOUT hangouts! In the picture you can see a hangout in which I was teaching origami to a friend (the famous @Tojosan). That was fun. 😉

I’d love to use them even more. I’m really excited about the idea of using Hangouts on Air (HOA) to teach some of my library classes, because this would automatically create an archive of the class in Youtube for folk who couldn’t come, and would expand the audience. I would especially love to get this set up and working as a library workflow before Enriching Scholarship. I’m finding that people in some of the meetings I host are just a little bit nervous or shy about using hangouts. I suspect there are a lot of folk on campus who don’t work in the “geeky” departments who probably feel the same way. I’ve collected a little information here to try to help folk get over that initial hurdle, and will include some personal tips at the end.

Here is an overview.

How to Use Google+ (A Beginners’ Guide) by Peter McDermott

This next video is explicitly to help folk who are new to Google Plus Hangouts. Please note, people from University of Michigan, that your University of Michigan email account is a Google Mail account (unless you are in the hospital or one of the other rare programs that blocks selected Google features). This means that wherever Ronnie or Peter say “GMail” or “Google Mail” you can mentally replace that with your UM email account. It should word pretty much the same.

Account Setup for Google Plus Hangouts & HOA (Hangouts on Air) by Ronnie Bincer.

Ronnie posted his outline for the video in his Google+ account a couple days ago, with a LOT more information and links. Please note, the video is closed captioned (CC), so you can skim it without sound on if you work in a cube farm like I do. Also, if you look at Ronnie’s profile you’ll notice that he is a UM alum! Yay, Go Blue! And thanks, Ronnie, for doing this great work that still helps us out here.

How to setup accounts for Google+ Hangouts and Hangouts on Air (HOA)
https://plus.google.com/108210288375340023376/posts/axgQRWh1CR4

0:00 – Introduction
0:17 – What are Hangouts?
0:41 – Two Main types, Regular and HOA
1:36 – Getting started with Account Setup (setting up Gmail)
2:53 – Starting with a Gmail Account, moving forward
3:40 – Adding a Profile Picture (no more ‘Blue Heads’)
5:19 – ‘Upgrade’ to Google+
6:24 – Inside Google+ and the ‘Home Stream’
7:18 – Start A Hangout (the first time – install stuff)
8:19 – Invite other people into a Hangout
8:41 – Hangout Interface Basics
10:07 – Getting Ready for HOA – Hangouts on Air
11:24 – Verify/Setup your YouTube account (required for HOA)
13:26 – Verified YouTube, Moving into the HOA Interface
15:04 – What comes next…
15:28 – What Hangouts can do for you

Next, here is my now dated overview (with partners) from Computers in Libraries last year describing ways Hangouts are being used for library types of functions and services, both by libraries and by patrons.


CIL 2012: Google Plus or Google Minus? http://www.slideshare.net/umhealthscienceslibraries/cil-2012-google-plus-or-google-minus

Now, just a moment to address a few of the reasons people here often give me for why they CAN’T participate in a Google Hangout, and why using hangouts excludes them.

Q1: My computer doesn’t have a video camera.
A: That’s fine. You don’t have to be on camera. You can either let tthe computer put up a blank gray square, or you can upload an image to use as a visual for you, or Google can use whatever image you’ve provided as your avatar. The important part is for you to be able to see others, even if they can’t see you. Yes, it is nice if you can participate more fully, but better to have you there partially than not at all.

Q2: My computer doesn’t have speakers and a microphone.
A: That’s OK. Do you have earbuds or headphones? Most computers these days have a way to plug in your iPod earbuds. If you can listen to what other folk are saying, you can still participate through the chat function. (See Q5) If you can’t hear or speak, you may want to contact the hangout organizer and ask for someone to transcribe highlights in chat. Also, please be aware that Google has added live captioning in support of folk who are deaf. It requires installing an additional piece, so check it out ahead of time.

Google+ Hangouts Add New Accessibility Feature: Live Closed Captioning (Video): http://www.deaftechnews.com/2012/07/08/google-hangouts-add-new-accessibility-feature-live-closed-captioning/

Hangout Captions: https://hangout-captions.appspot.com/

Q3: My computer can’t handle a Google Hangout.
A: There are computer labs all over campus with computers that CAN handle hangouts. Go to one of the labs and use a computer there. It is still probably closer and less hassle than going across campus or driving to another campus.

Q4: I don’t want people to see me. (It was raining, and I look like a drowned cat. Or I’m at home sick and wearing pajamas. Or this is a bad hair day. Whatever.)
A: Not a problem. Once you are in the hangout, there is an icon of a video camera. If you click on that, a slashed-circle icon appears over it. This shows that the video camera is turned off on your computer. You can still watch what other people are doing, and can see and hear what’s going on, but they can’t see you. For more ideas of how to make this work best for you, read Q1.

Q5: I don’t want people to hear me. Or I have laryngitis and they CAN’T hear me. Or I work in a place with a lot of background noise (or I’m in a coffee shop or place like that), and I don’t want to disturb those around me, or have the noise picked up and disturb those in the Hangout.
A: Ah, easy. 🙂 Once you are in the hangout, there is a little icon of a microphone. Click on it, and a slashed-circle icon will appear over it, indicating that your microphone has been muted. Then, on the other side of the hangout, there is a tab that says, “Chat.” Click on that, and a chat bar appears to the side of the hangout. You can type what you need to say. This is also handy to take notes during the hangout, share links, or transcribe what’s being said for someone who is deaf. I recommend always opening the chat tab, even if no one seems to be using it. Afterwards, you can highlight, copy the chatlog, and paste it into a wordprocessor, and voila! You have notes without switching applications.

Q6: I’m not allowed to have a Google Hangout on my office machine. It isn’t part of my job. But they’ll allow me to attend meetings in person.
A: This is a two-part problem. The tricky part is that there is a policy issue going on. Either the manager doesn’t understand about hangouts, or there are some other reasons why you should not be doing this. You need to understand why the policy is in place. Is it a question of FERPA or HIPAA and handling private information? Is it a concern that you’ll distract coworkers from their duties? These are very different types of situations. If it is a question of not allowing access to certain types of information in your office or on your computer, you might be able to persuade your manager that you can handle the hangout responsibly by turning off mics and cameras. However, the best and safest choice might be to use a different computer. There are always the computer labs, if you need.

Q7: I don’t have the bandwidth for a hangout.
A: Well, that is a problem. You can have a hangout on wireless, but it doesn’t always work out well, and sometimes dumps you out of the hangout. This is frustrating to both you and the other folk there. Usually you can rejoin the hangout, but the best option is to find a computer that is on a wired connection. Other tips.
– Close as many other applications as possible.
– Just have your web browser open.
– Use Chrome.
– Close as many web pages and tabs as possible.

Other questions? Did I miss anything? Please feel free to add questions in the comments. Good luck, and have fun!

Debrief: Atkins Symposium #UMAtkins

Monday I was lucky enough to make it into the Atkins Symposium.

Dan at the Atkins Symposium Panel One at the Atkins Symposium
Panel Four at the Atkins Symposium Break at the Atkins Symposium

Learning and Discovery in the Connected Age: A Symposium Honoring Professor Daniel E. Atkins in his 40th Year at the University of Michigan: https://sites.google.com/a/umich.edu/atkins_symposium/home

The structure was a series of panels on critical topics, with each panel including several notables. I kept it quiet, but my heart was pounding with excitement, going, “I can’t believe! [thump] I’m in the same room! [thump] with Vint Cerf and Stu Feldman! [thump] and Clifford Lynch (again)! [thump] And ..[insert name here].. all at the same time!!! [kathump!]” I wished with all my heart that Manfred Kochen could have lived to hear all this. Oh, this is exactly the sort of future he predicted.

The panel topics were Cyberinfrastructure for Academic Enterprise; The Information School Movement; Collaboratories, and Digital Libraries; and Cyber Enabled Learning. Because of the overwhelming response to the event invitation (over 500 registered!) they had to relocate the event at the last minute to a space which, while very lovely and appropriate in so many ways, lacked adequate power and networking to support the techy crowd gathered in the audience. For that reason, I tried to take good notes and planned on live-blogging, then discovered that I have grown so accustomed to livetweeting that my notes aren’t up to my usual standards at all! Luckily, Ken Varnum and others livetweeted, all in a glorious public stream, and Ken (as the lead and most vocal live tweeter) gave me permission to archive the #umatkins tweets here.

The tweets are lightly edited. If I noticed an obvious typo or misspelling, I corrected it. I removed retweets unless they added a substantive comment. I tried to find links and activate them (unless it was yet another link to the symposium homepage). I thought about deleting the hashtag itself, in the interests of space, but some people made it a grammatical part of the comment rather than just a tag, so I left them all it, just it case it was needed to make sense of the statement. I have a complete spreadsheet in a Google Doc, which I can easily share if you want to see the originals. So, without further ado, here are the 400+ tweets from the day long event. (400? Really? Under the network constraints at the event, that is absolutely PHENOMENAL! Editing whittled it down to around 350. Be grateful. )


pfanderson: | Here for the Atkins Symposium! #UMAtkins (@ Michigan Theater) [pic]: http://t.co/hYsMzzKi
kennedy2: | At the Atkins Symposium.Never been in the State Theate before. It’s nice! #UMAtkins
kennedy2: | @pfanderson Are you on Biggby Wifi? Can’t get internet, just Tweetdeck. #UMAtkins
kennedy2: | @pfanderson Nevermind. Got it. #UMAtkins
pfanderson: | Wish I could livetweet #UMAtkins but no network and no power. Will take good notes on multiple devices & liveblog from home later
bagabot: | Hot damn, the @michtheater is full of brains right now. #UMAtkins
pfanderson: | Dan Atkins takes the podium #umatkins http://t.co/h3ocjFNC

mcburton: | RT @bagabot: Hot damn, the @michtheater is full of brains right now. #UMAtkins
epuckett: | RT @britain Right on. “The real opportunity is not in the technical details, but in the extreme connectedness it provides.” #umatkins
britain: | Oh, it’s #UMAtkins. Thanks as always to @pfanderson for knowing the hashes.
pfanderson: | @britain Settled it down right before it started 😉 #umatkins
epuckett: | Shout out to #oer & NETP 2010: http://t.co/QfAn4ELQ #umatkins
kennedy2: | This is where I am. https://t.co/51mXlO5H #UMAtkins
kennedy2: | Cloud computing: the technology is nebulous. #UMAtkins
mcburton: | Someone should tell Dan Atkins that Moore’s law is no longer true. #UMAtkins
varnum: | “Cloud computing: the service is nebulous.” Dan Atkins, quoting a colleague. #UMAtkins
varnum: | Tweeting today from the Atkins Symposium: https://t.co/0W2Ei7Eg #umatkins
epuckett: | Atkins: “the most exciting stuff happens between disciplines, working at edge between what is and what is possible.” #umatkins
kennedy2: | @britain looks like #UMAtkins
kennedy2: | @vint_cerf and Stu Feldman are talking soon. Kinda excited. Never heard a Googman talk before. #UMAtkins
carolbean: | Nebulous computing? Sounds about right RT @varnum: “Cloud computing: the service is nebulous.” Dan Atkins, quoting a colleague. #UMAtkins
crfarnum: | Dan Atkins gave a fast but dazzling list of strategies- last was to let many share in the ownership of successful projects. #UMAtkins.
stevelonn: | For more info on panelists: https://t.co/IQ11JKRv. #umatkins
mcburton: | TIL: Stu Feldman was the creator of unix make. That’s pretty legit. #UMAtkins
varnum: | Panel 1: Farnam Jahanian, Dan Reed, Vint Cerf, Francine Berman, Stu Feldman, & Alex Szalay. #UMAtkins
varnum: | Berman: Cyberinfrastructure is recognition of importance of technology to research. #UMAtkins
varnum: | Cerf: Cloud is timesharing on steroids. #UMAtkins
varnum: | Cerf: Cyberinfrastructure is more than equipment; it’s the environment. Needs persistence of software to work w/data we create. #UMAtkins
varnum: | Cerf: Need to move away from physical-only university so that we can learn over a lifetime, not just 4 years #UMAtkins
varnum: | Cerf: Doing things is the most powerful way of learning. #UMAtkins
varnum: | Cerf: So much of what we do depends on Internet; need to make sure that infrastructure continues to exist and stays open. #UMAtkins
varnum: | Cerf: OpenFlow — goes beyond standard routers. Move toward connecting processes & digital objects, not machines. #UMAtkins
britain: | Vint Cerf just said we could run “Avatar” on the theater screen if this gets boring. Doubt it, but I appreciate having options. #UMAtkins
crfarnum: | Vint Cerf – ecosystem > systems, “digital vellum” is needed- ways to preserve digital info beyond systems. #UMAtkins
varnum: | Feldman: Higher ed overdue for a revolution; 10 years past normal 50-year cycle. Digital has yet to have biggest impact. #UMAtkins
britain: | Cerf says the next evolution of the Net is connecting processes rather than just addresses. Shout out to OpenFlow routing tech #UMAtkins
pfanderson: | First panel: Francine Berman, Vint Cerf, Stu Feldman, Alex Szalay, Dan Reed, Farnam Jahrhanian #umatkins http://t.co/mRDrJAkt

varnum: | Feldman: Giga’s not the end; get ready for terra and peta. Infrastructure is leading us there. #UMAtkins
varnum: | Feldman: Universities need to figure out what you do with all this data, how to interact, work with it, preserve it. #UMAtkins
varnum: | Szalay: We are now at similar point to invention of microscope — we have whole new world to explore. #UMAtkins
varnum: | Szalay: Narrowing of focus in sciences has broadened similarities of computational needs across divisions. #UMAtkins
britain: | OpenFlow switching, as mentioned by Cerf http://t.co/yh3ZzV4Z #UMAtkins
varnum: | Reed: Cyberinfrastructure challenges are found in policy and socioeconomic affairs; technology is “easy”. #UMAtkins
varnum: | Reed: How do we sustain infrastructure over time? Issues of provenance, privacy, security very real. #UMAtkins
yardi: | big data has come out of a non-physical sciences context. Dan Reed (MSFT) on diffs btwn high performance computing and big data #danatkins
lmclaug: | Vint Cerf on coming changes in how we find/preserve things- instead of connecting endpoints, connect processes & physical objects #UMAtkins
mcburton: | What if instead of speeding up we tried to slow everything down? #UMAtkins
varnum: | Reed: If we’re going to enable creativity in our systems, we need to figure out new funding models. #UMAtkins
varnum: | Szalay: Big Data not just from CERN, etc. Reality — most science generates very large data sets. How to aggregate diff. sets? #UMAtkins
varnum: | Szalay: How to build an agile system that is big enough to enable economies of scale? Big challenge. #UMAtkins
varnum: | Szalay: How do we build trust in such a common/aggregated data store? Who manages? Are they trusted? #UMAtkins
nabgilby: | #umatkins Dan Atkins….father of cyber infrastructure
varnum: | Cerf: Having right metadata is critical. Not just data, but knowing what it is, how it was gathered, how to mix it. #UMAtkins
varnum: | Reed: Social model induces single researcher to work on data until next research project. After that, interest fades. A shame. #UMAtkins
varnum: | Berman: Some critical datasets aren’t “big” — we need to preserve research data. #UMAtkins
nabgilby: | #umatkins. Data has become a first class object….
varnum: | Feldman: We should talk about “big information”, not “big data” #UMAtkins
lmclaug: | Vint Cerf shout out to well-structured metadata as critical to big info manageability. amen. #umatkins
nabgilby: | #umatkins Stu Feldman I wish we were talking about big information and not big data
varnum: | Feldman: Concept of “sharing” is still evolving in scientific circiles. #UMAtkins
kennedy2: | Metadata can be anywhere from 25-100% the size of the data it describes. #UMAtkins
varnum: | Big Science gives Big Data. But *all science* yields data. Don’t forget it. #UMAtkins
varnum: | Berman: more need for community activism to make big things happen in data. Research Data Alliance will be formed in March 2013 #UMAtkins
varnum: | Berman: Research Data Alliance will help facilitate patterns for data exchange, discovery, that can be done NOW. #UMAtkins
yardi: | “Big data isn’t about size but about complexity, purpose, community, scale.” -Francine Berman #danatkins
nabgilby: | #umatkins Research Data Alliance – footholds in the data mountain, outcome oriented, turn the road blocks into building blocks
varnum: | More on Research Data Alliance: http://t.co/6Yyi9dsq #UMAtkins
britain: | What will replace the Internet, Vint? “I suppose if I knew, I’d be off doing it right now.” #UMAtkins
varnum: | Cerf: We’re moving beyond internet of things to something more. A digital object won’t be passive data but an interactive process #UMAtkins
yardi: | Vint Cerf is working on an interplanetary extension of the Internet. Yep. (to the question, what’s next after the Internet?) #danatkins
varnum: | Cerf: TCP/IP doesn’t work well with 40-minute delay (for Internet in Space). New protocols being developed… #UMAtkins
varnum: | Q: What are challenges for cyberinfrastructure on campuses? #UMAtkins
varnum: | Reed: Academia dramatically underfunds sustainable infrastructure. Need to do better across institutions & nations. #UMAtkins
varnum: | Reed: The bigger the infrastructure the more complex the privacy issues get. Most privacy concepts rooted in person & place. #UMAtkins
varnum: | Reed: Those roots don’t make as much sense in digital world — need to develop new thinking. #UMAtkins
varnum: | Berman: How do we integrate/balance/harmonize on-site and on-line? The new blended university will be different. But how? #UMAtkins
varnum: | Berman: How do we evaluate quality in online education? How to know what you access is good (overall or for specific purpose)? #UMAtkins
varnum: | Berman: How to deal with overhead of teaching a class with 100,000 students? #UMAtkins
varnum: | Feldman: Cyberinfrastructure needs people to manage it long-term. Need to create career paths for this. Not in place now. #UMAtkins
varnum: | Q from floor: Is there a categorical difference between data & metadata? Does this distinction make a difference? #UMAtkins
varnum: | Cerf: Info should be included in a structure to make it self-interpretable, independent of software that created it. #UMAtkins
varnum: | Feldman: Don’t save on storage now to throw away stuff that seems non-useful now; it could be critical in a century. #UMAtkins
yardi: | On the difference btwn data and metadata. Metadata is interpretable (by something). -Vint Cerf #danatkins
britain: | ISS has its own network protocols for communication, because TCP/IP doesn’t fare well over a 40min. round trip – Vint Cerf #UMAtkins
varnum: | Q from floor (@pfanderson): What are your thoughts about a more nuanced approach to privacy & transparency? #UMAtkins
varnum: | Reed: Privacy & security are not binary settings. Involve stakeholders in conversations. #UMAtkins
varnum: | Reed: People have intense, often unexpected, responses to new uses of existing data. #UMAtkins
varnum: | Berman: Stewardship of research data needs to address these questions. Stewardship not government’s job; it’s ours, too. #UMAtkins
varnum: | Feldman: Hard technical questions, unpredictable psychological reactions, predictable problems (security). #UMAtkins
varnum: | Feldman: Correlation issues make privacy very hard. A few thousand characters of written text can identify you. #UMAtkins
britain: | “Privacy and security are not binary, as anyone who has configured social network settings can attest” – Dan Reed off @pfanderson #UMAtkins
varnum: | Q from floor: Issue of usability of technological interfaces is growing. What are effects of cyberinfrastructure? #UMAtkins
varnum: | Feldman: technology is cause and cure. Now you can do lots of stuff, but you have to learn how. #UMAtkins
varnum: | Feldman: Doing a good interface is computationally intensive. Well, we now have that computer power to work with. #UMAtkins
mcburton: | How do we integrate when Twitter locks down their API and the titans of tech battle over stupid patent disputes? #UMAtkins
varnum: | Q from floor: What comes first, cyberinfrastructure or applications? #UMAtkins
varnum: | Feldman: bad apps come first, leading to better back ends, leading to better apps. #UMAtkins
amelia_acker: | RT @mcburton: How do we integrate when Twitter locks down their API and the titans of tech battle over stupid patent disputes? #UMAtkins
varnum: | Feldman: If you don’t know what’s out there, how can you glue it together? #UMAtkins
varnum: | Feldman: I don’t understand Angry Birds, but clearly it was an important step forward. @AngryBirds #UMAtkins
kennedy2: | Found an outlet in the lobby! #UMAtkins #discreet
varnum: | Getting ready for panel 2: The Information School Movement Panel #UMAtkins
DharmaAkmon: | They need to turn the lights up in here. It’s putting me to sleep. #UMAtkins
lovesthesox: | #umatkins day is very interesting so far… but where are the women on stage? only 4 slated all day. seems like a #missedopportunity.
DharmaAkmon: | RT @lovesthesox: #umatkins day is very interesting so far… but where are the women on stage? only 4 slated all day. seems like a #missedopportunity.
varnum: | Panelists are: Jeff Mackie-Mason, Cliff Lynch, Gail McClure, Robert Schnabel #UMAtkins
varnum: | Mackie-Mason: ischools focus on social, economic, and information studies. #UMAtkins
varnum: | Mackie-Mason: When infrastructure becomes cheap, revolutions follows. #UMAtkins
niftyc: | Time to discuss the future of “the i-Schools Movement” at the Learning and Discovery in a Connected Age Symposium #UMAtkins
eaj6: | MT @lovesthesox: #umatkins day is interesting so far… but where are the women on stage? only 4 slated all day. #missedopportunity.
pfanderson: | #umatkins panel two: Clifford Lynch, Gail McClure, Bobby Schnabel http://t.co/TfTSHTkt

varnum: | Lynch: ischools grew out of sense that the landscape was shifting between library & computer science, among other disciplines #UMAtkins
yardi: | Kellogg Foundation made early investments in the iSchools. Later, @umsi became resource for Kellogg’s new investment directions #danatkins
varnum: | Lynch: In 90s, recognition that society was changing its way of using/interacting/creating information #UMAtkins
crfarnum: | I graduated from Umich SILS just before it became SI. Now there are about 38 I-Schools worldwide according to Jeff MacKie-Mason. #UMAtkins
varnum: | Lynch: ischool pushed back on librarianship to explore preservation/archives & what scholarly record should look like #UMAtkins
varnum: | Lynch: ischools have done well as judged by success their grads have in getting jobs in broad areas. #UMAtkins
varnum: | Lynch: ischool students are doing interesting social science research in corporations, work we can’t do in academia. #UMAtkins
britain: | Can one of you LTE speed demons help a fellow out with a slice of hotspot? I’m just tweeting Ustreaming this in HD is all. #UMAtkins
nabgilby: | #umatkins @sarahb thanks for asking the question, never stop….but the % of women on the panels likely outweighs that in reality
crfarnum: | Cliff Lynch- I-Schools are a mix of masters students & doctoral -> interesting tensions btw professional training and research. #UMAtkins
varnum: | Lynch: ischools were a uniquely American phenomenon. Starting to internationalize, but slowly. Reasons bear thinking about. #UMAtkins
varnum: | McClure: technologists now need to understand social scientists better, reversing the past trend. #UMAtkins
niftyc: | i-Schools were about social researchers learning tech. Today the technologists need more of the social side and social science #UMAtkins
varnum: | Schnabel: ischools allow you to have technology & humanists equally together. #UMAtkins
varnum: | Schnabel: Employers equally interested in “information” and “computer science” graduates. Both are valued; combo is killer. #UMAtkins
yardi: | Oops. s/#danatkins/#UMAtkins.
crfarnum: | At IU’s I-School, the focus is on informatics + computing. Their I-school is merging into engin. Includes HCI, but very broad. #UMAtkins
varnum: | Lynch: ischool students do interesting social science research in corporations, work we can’t do in academia. #UMAtkins
niftyc: | Employers need more people who understand tech but can handle dealing with people. They need staff at interfaces. #UMAtkins
varnum: | Schnabel: Changes at Indiana U have been welcomed both on campus and within community. #UMAtkins
varnum: | Mackie-Mason: ischools are in their teen years; they’re not done yet & have a ways to go. #UMAtkins
varnum: | Mackie-Mason: Easy to tell provenance of ischools (did it start in library or computer science)? Still need to blend more. #UMAtkins
varnum: | Mackie-Mason: As all science becomes information science, what is role of ischools? #UMAtkins
crfarnum: | JMM says that after 20 yrs, there is still no common understanding of what an I-School is. Each carries its roots, maybe too much. #UMAtkins
varnum: | Lynch: ischools are tackling problems with multiple dimensions, fostering interdisciplinary work. #UMAtkins
varnum: | Schnabel: This mix improves diversity, in many different dimensions. #UMAtkins
yardi: | eg Tribal Council’s digital network #danatkins
varnum: | Lynch: ischools are taking on problems with multiple dimensions, fostering interdisciplinary work. #UMAtkins
crfarnum: | Lynch & McClure – multi disciplinary programs very appealing to students. Faculty/researchers need to move beyond pecking orders. #UMAtkins
varnum: | Interdisciplinary schools make promotion harder; people are broadly expert, not narrowly. Academia needs to adjust. #UMAtkins
varnum: | Is it a discipline if it’s by definition interdisciplinary? #UMAtkins
varnum: | Q from floor (@msbonn): What role do publishers & publishing play in this interconnected role, & do ischool have a role? #UMAtkins
niftyc: | Why are there only four people tweeting #UMAtkins …? Is this an i-School event or what? Maybe this means twitter is dead.
varnum: | McClure: Yes, a clear role. If we don’t guide creation of content, we lose ability to organize and manage it down the road. #UMAtkins
epuckett: | RT @varnum +1: Interdisciplinary schools make promotion harder; people are broadly expert, not narrowly. Academia needs to adjust. #UMAtkins
varnum: | Schnabel: MOOC movement is one place we’re influencing thing. Will establish a new model. Courses will become books. #UMAtkins
varnum: | Schnabel — we’re involved if we mean to be or not. #UMAtkins
yardi: | There are 5 universities that have information+computing programs says Bobby Schnabel: CMU, GaTech, Irvine, Indiana, and someone. #danatkins
varnum: | Lynch: ischools can expand the currently narrow view of publishing. How to organize content for long term use & access? #UMAtkins
varnum: | Q from floor (Vint Cerf): I think disciplines are crap. Can ischool lead an effort to eliminate these discipline-based barriers? #UMAtkins
yardi: | Disciplines are crap says Vint Cerf, the guy who’s working on interplanetary Internetz. 🙂 #UMAtkins
drchuck: | Disciplines are crap. — Vint Cerf at #danatkins
varnum: | Cerf: the path we’re taking will lead us to know more and more about less and less, until we know everything about nothing. #UMAtkins
drchuck: | RT @yardi: Disciplines are crap says Vint Cerf, the guy who’s working on interplanetary Internetz. 🙂 #UMAtkins
varnum: | Will interdisciplinary lead to nondisciplinary? And will that happen in ischools first? #UMAtkins
crfarnum: | Vint Cerf- suggests that “disciplines are crap” – too much abstraction. Need to break down barriers and focus on applications. #UMAtkins
britain: | First round of applause for audience question goes to Vint Cerf on the folly of discipline and specialization. #UMAtkins
varnum: | Lynch: Successful ischools should be graduating generalists. What will happen to PhD students’ foci? #UMAtkins
mcburton: | RT @niftyc: Employers need more people who understand tech but can handle dealing with people. They need staff at interfaces. #UMAtkins
niftyc: | . @vint_cerf asks: Can the i-Schools lead a movement to eliminate disciplines? #UMAtkins // (Good luck with that.)
varnum: | Schnabel: are there distinctions in disciplinarity between undergrad and graduate students? #UMAtkins
epuckett: | Not really impressed by the #umatkins panel response to @msbonn’s question about #publishing.
varnum: | Q from floor: Is an ischool a fundamental part of a great university? #UMAtkins
varnum: | Mackie-Mason: Are ischools standalone or integrated? Esp. in connection with computer science programs. #UMAtkins
varnum: | McClure: Universities need to envision a future not dependent on place, discipline, person. #UMAtkins
varnum: | Q from floor: How do we attract women, when ischools tend to inherit challenges of independent schools? #UMAtkins
varnum: | Schabel: we need to say & make happen: this field is about helping people in world of information. #UMAtkins
varnum: | McClure: If diversity is what you want, you need to fund it. It doesn’t happen by accident. #UMAtkins
pfanderson: | @crfarnum me, too, another SILS grad. Hated that name, still resent it. changed right before my graduation #UMAtkins
lorcanD: | .@varnum re dev of #ischool see UNC collection http://t.co/oqYzYcyy Full txt at http://t.co/lttUP5jZ #umatkins
varnum: | Lynch: Diversity starts at undergraduate level for sure, possibly even in high school. No awareness of field until too late. #UMAtkins
varnum: | Q from floor: State a ‘grand challenge’ problem to inspire people to join the field. #UMAtkins
drchuck: | CLiff Lynch postulating that the information-school movement needs to move to the undergraduate level and high schools – #agree #UMAtkins
varnum: | McClure: Effective human use of the tools we create. #UMAtkins
varnum: | Lynch: Understanding how to structure & record large bodies of complex info with preservation in mind. #UMAtkins
varnum: | Schnabel: in field of health — how does information help change health care provision? #UMAtkins
varnum: | Mackie-Mason: Social problems are harder to encapsulate in a grand challenge. But… Change education system into learning system #UMAtkins
mcburton: | Why can’t “Help make people better citizens in our technologically interconnected age.” Be a grand challenge for iSchools? #umatkins
yardi: | “What are the grand challenges?” Hal Abelson asks the panel. I think we’d like to know what you think Hal! #UMAtkins
varnum: | Lynch: Diversity starts at undergraduate level, possibly even in high school. No awareness of field until too late. #UMAtkins
kennedy2: | No flat surface to set my pop on! #UMAtkins #firstworldproblems
betsyrolland: | MT @varnum: Cerf: Cyberinfrastructure more than equip; it’s the environment. Needs persistence of software to work w/data create. #UMAtkins
betsyrolland: | MT @varnum: Szalay: Big Data not just from CERN, etc. Most science generates very large data sets. How to aggregate diff. sets? #UMAtkins
betsyrolland: | Great question! RT @varnum: Szalay: How do we build trust in such a common/aggregated data store? Who manages? Are they trusted? #UMAtkins
drewpaine: | Damn I wish I were at this symposium! MT “@betsyrolland: @drewpaine https://t.co/UxHkFMQa” #UMAtkins
betsyrolland: | Small Data also powerful when combined. RT @varnum: Big Science gives Big Data. But *all science* yields data. Don’t forget it. #UMAtkins
betsyrolland: | Yes! MT @varnum: Reed:Academia dramatically underfunds sustainable infrastructure. Need to do better across institutions & nations #UMAtkins
betsyrolland: | MT @varnum: Feldman: Cyberinfrastructure needs people to manage it long-term. Need create career paths for this. Not in place now #UMAtkins
betsyrolland: | MT @varnum: Q from floor: Is there a categorical difference between data/metadata? Does this distinction make difference? #UMAtkins @mbietz
betsyrolland: | @pfanderson @varnum By any chance, is this symposium being recorded? Would LOVE to watch! Thanks for tweeting about it! #UMAtkins
betsyrolland: | MT @niftyc: i-Schools were about social researchers learning tech. Today technologists need more of social side and social sci #UMAtkins
pfanderson: | I’m giving up the ability to take pictures in favor of A POWER CORD! God bless the CARMA folk for sharing power (and more). #umatkins
kennedy2: | Like a spectre in the night, the organ rises from its pit. #UMAtkins
pfanderson: | @betsyrolland @varnum It is being recorded, & they shared audio fr 1st session so I can validate the quotes I want to use :))) #umatkins
betsyrolland: | MT @crfarnum: Vint Cerf- suggests “disciplines are crap” – too much abstraction. Need break down barriers, focus on applications. #UMAtkins
umsi: | The Atkins Symposium takes over Michigan Theater! #umatkins #danatkins http://t.co/6rfU1wRD | http://t.co/q3gQ6n7g ????
stevelonn: | Both morning panels had perspectives about data curation & breaking down barriers of diff varieties – what afternoon panels add? #UMAtkins
AnnArborBuzz: | Michigan Theater mentioned again: http://t.co/yMzmlvsS – RT @umsi The Atkins Symposium takes over Michigan Theater! #umatkins #danatkins…
pfanderson: | @kennedy2 For those #umatkins folk who ❤ this organ, you should check out Redford Theatre in Detroit area http://t.co/yVvUUsBC
varnum: | Michigan Theater, the venue for the Dan Atkins Symposium #UMAtkins http://t.co/lHTgVLDX

britain: | For the afternoon’s #UMAtkins tweeting, follow @varnum and @pfanderson for salient points, and me for What’s Vint Cerf Doing?
varnum: | Ready for the 3rd panel, Collaboratories and Digital Libraries, w/Gary Olson, Paul Courant, Tim Killeen, Gerhard Klimeck. #UMAtkins
varnum: | Olson: 600 projects being tracked that fit under ‘collaboratory’ umbrella. Remote collaboration becoming routine. #UMAtkins
varnum: | Olson: Digital libraries are critical underpinning of this collaborative research. #UMAtkins
pfanderson: | Gary Olsen “Working together when you’re not in the same physical location has become standard operating procedure in science.” #umatkins
pfanderson: | @britain @varnum So, what IS Vint Cerf doing? 🙂 #umatkins
pfanderson: | Wow, I wonder if @2020science is aware of the visit of Gerhard Klimeck for #umatkins
pfanderson: | 3rd panel for #umatkins , chaired by Gary Olson, with Gerhard Klimeck, Paul Courant, & Tim Killeen
varnum: | Killeen: Networked collaboration moving far too slowly. Need to accelerate it. Much more cross-divisional collaboration needed. #UMAtkins
varnum: | Killeen: As a rocket scientist, created networks of observation tools. Barriers to sharing were largely social, not technical. #UMAtkins
pfanderson: | The “not invented here” NIH syndrome is still a major bottleneck to discovery & innovation, says Tim Killeen #umatkins
varnum: | Not a single panelist has read off a digital device so far — all their talking notes are on paper. #UMAtkins
varnum: | Killeen: Not just interoperability, but interworkability — not just share data, but let systems truly work together. #UMAtkins
pfanderson: | Tim Killeen: “insufficient cross-coupling across these arenas. Beyond interoperability, we discussed interworkability” #umatkins
crfarnum: | Tim Killeen continues the interdisciplinary theme- advocates study of natural and social sciences – sociotechnical problems. #UMAtkins
varnum: | Killeen: NSF could act as convener; if you come we’ll build it rather than, if we build it, you’ll come. Community owned wins. #UMAtkins
pfanderson: | Not “if we build it they will come” but “if you come, we will build it.” Time Killeen #umatkins
pfanderson: | Gerhard That is the fundamental aim of technology, making things small. #umatkins
varnum: | Klimeck: Moore’s Law will end soon. Current technology is so nanoscale, we can’t divide it in half anymore. #UMAtkins
pfanderson: | Klimeck “Supercomputers are utterly useless for engineers.” #umatkins His Boss: “You might change your mind.”
varnum: | Klimeck: We can’t focus on capability of computing, but focus on people who use it. #UMAtkins
pfanderson: | GK: You need to focus on connected people, not connected technology #umatkins
pfanderson: | RT @varnum: Klimeck: We can’t focus on capability of computing, but focus on people who use it. #UMAtkins
varnum: | Klimeck: Systems must be usable. And must be developer-friendly — so code for one machine can easily work on grid. No recoding. #UMAtkins
varnum: | Klimeck: Stability of software is inversely proportional to number of papers you write about it. #UMAtkins
pfanderson: | GK: The workability of the systems varies in inverse relationship to the number of papers the inventor has written about it #umatkins
varnum: | Klimeck: You can translate research code to desktops in 6 months. Compare to textbook development timeline. #UMAtkins
pfanderson: | GK: Hosting, NanoHub has become a publishing platform for certain types of science, data, and tools #umatkins
crfarnum: | Gerhardt Kilimeck – discussing importance of making computing useful and easy to use rather than faster. #UMAtkins
varnum: | Speakers have been talking about being “pi” shaped (deep knowledge in a few areas, broad knowledge in a few). I heard “pie”. #UMAtkins
lmclaug: | + 1 klimeck: hardly any funding for reaping outcomes & making them usable” short-sighted obsession with new discovery #umatkins
varnum: | Courant: Librarians are insufficiently imperialistic. #UMAtkins
varnum: | Courant: In other words, librarians don’t exert their influence broadly enough across the campus. #UMAtkins
varnum: | Courant: Cyberinfrastructure for research can’t exist without libraries & librarians. #UMAtkins
varnum: | Courant: Need to build libraries so they’re robust for uses you didn’t initially imagine. #UMAtkins
pfanderson: | PNC: The challenge of building library systems that are very robust for unintended uses. #umatkins
crfarnum: | Paul Courant – Librarians have been “insufficiently imperialistic.” Digital libraries are necessary to info studies workflow #UMAtkins
crfarnum: | Paul Courant – Google not equal to a library. Missing pieces- consistent retrieval, preservation #UMAtkins
pfanderson: | PNC: The challenge of building library systems that are very robust for unintended uses. #umatkins
varnum: | Courant: Libraries are different from Google because they’re designed to be able to find the same thing again, far in the future. #UMAtkins
crfarnum: | Paul Courant – Hathi Trust has more of the pieces of the library def- scholarly focus. AND it supports computational linguistics. #UMAtkins
varnum: | Courant: The academic record is a piece of cyberinfrastructure. (Particularly if it happens to be digitized.) #UMAtkins
pfanderson: | Humanities faculty say “the library is our laboratory” but when is library not lab, but cyberinfrastructure? #umatkins #digital #humanities
crfarnum: | Paul Courant – Libraries are the equivalent of a laboratory for the humanities. #UMAtkins
pfanderson: | PNC: If you are building something big as a piece of cyberinfrastructure, have lunch with a librarian first. #umatkins
pfanderson: | GO: “Project that included collocated participants were more successful than those that were geographically separated” #umatkins
pfanderson: | GO: Collaboration success wizard http://t.co/9NjXFGFw #umatkins #cooltoys
epuckett: | Olson: Managing geog. distributed projects is harder than managing collocated projects; must be more proactive in engagement. #umatkins
frankrd: | the best way to herd cats is to move the food. #UMAtkins
pfanderson: | GK: 95% of the folk at NSF retreats don’t know what nano is. Uptake is too slow. If NSF wants to herd cats, then move the food. #umatkins
varnum: | Olson: To be a good manager of a distributed project, you need to know what they’re doing. Need to be more remotely proactive #UMAtkins
varnum: | Olson: Difference was communication and management. Social aspects of technology-mediated projects can’t be underestimated. #UMAtkins
varnum: | Olson: Projects involving co-located members more successful than distributed. Successful distributed projects better managed. #UMAtkins
varnum: | Klimeck: Incentive to participate in collaborative research is too low. To herd cats, move the food. NSF needs to do more. #UMAtkins
pfanderson: | PNC: The big issues are social and legal. A lot is invested in having the system change slowly, one might say glacially. #umatkins
varnum: | Courant: The more you digitize, the greater the effect of having done it. It becomes part of the academic environment. #UMAtkins
varnum: | Courant: Big issues are social and legal. The more people discovery they can’t do without digital libraries, the more is possible #UMAtkins
varnum: | Courant: To build a digital library, make sure contributors want to share their info, and build it with sharing in mind #UMAtkins
varnum: | Question from Olson: Should we be moving faster? If so, what should we do? #UMAtkins
varnum: | Klimeck: Today’s students have internalized the technologies faculty talk about adopting. #UMAtkins
epuckett: | +1 RT @varnum: Courant: Need to build libraries so they’re robust for uses you didn’t initially imagine. #UMAtkins @M_Publishing
varnum: | Klimeck: Most difficult is doing work without worrying about who gets the credit. Systems that push ego aside could help. #UMAtkins
open_michigan: | RT @varnum Courant: To build a digital library, make sure contributors want to share their info, & build it with sharing in mind #UMAtkins
varnum: | Olson: Using a collaboratory doesn’t give you credit; creating one does. #UMAtkins
yardi: | Made Dan Atkins a (long overdue) WP page. Needs work if anyone has some editing time. http://t.co/B2eYoHm6 #UMAtkins #UMSI @umsi
varnum: | Klimeck: We don’t admire the decathlete as much as we admire the one-sport star. True in sports, true in academia. #UMAtkins
varnum: | Killeen: Reward system must reward excellence more than depth; breadth has a place. #UMAtkins
varnum: | Killeen: It’s not basic vs. applied; both matter. Excellence should be measure, not type of research. #UMAtkins
varnum: | Courant: Find champions, discipline by discipline, for digital collaboration. #UMAtkins
varnum: | Question (Wendy Lougee): Will social tools play in a serious space? #UMAtkins
varnum: | How do you get social tools to work in academia, where it may not be a natural instinct? #UMAtkins
varnum: | Killeen: Once you show momentum, it’ll keep going. Hard to build momentum, though. #UMAtkins
varnum: | Killeen: Look at European Networks of Excellence as example. Nimble management is important. #UMAtkins
varnum: | Question from floor: Has culture of interdisciplinarity taken in academia? #UMAtkins
varnum: | Courant: Evaluation structure doesn’t always value shared work. That’s slowly moving toward a change. #UMAtkins
varnum: | Klimeck: Open access to executable code, even if you don’t share the codebase itself. Open interface, not open source. #UMAtkins
varnum: | Killeen: Agencies and institutions need to recognize the clock will run out on “proprietary” rights. Things move toward open. #UMAtkins
betsyrolland: | Amen!! RT @varnum: Courant: Cyberinfrastructure for research can’t exist without libraries & librarians. #UMAtkins
epuckett: | Tim Killeen: Agencies & institutions must recognize there’s a time dimension here when the clock runs out on proprietary rights. #umatkins
varnum: | Question from floor: What constitutes authorship or participation in collaboratory? Contributing a piece or sharing the whole? #UMAtkins
varnum: | True cross-institution cross-discipline cross-border collaboration is really hard. Part of what makes it fun! #UMAtkins
pfanderson: | @2020science GK’s still on stage for ~ten minutes. They are videotaping, but focus is on strategies for cooperation in science #umatkins
varnum: | 4th panel: Cyber-Enabled Learning: John Seely-Brown, Dan Russell, Cora Marrett, Connie Yowell. #UMAtkins
varnum: | Seely-Brown: half-life of a skill is now 5 years. You need to constantly retool & retrain. #UMAtkins
varnum: | Seely-Brown: Entrepreneurial learner has a question, connecting, making & doing disposition. #UMAtkins
varnum: | Seely-Brown: To meet challenges of the future, we need a new tool set. Essence of this tool set is in cyberinfrastructure. #UMAtkins
varnum: | Seely-Brown: Materials science is gone in the garage. We have access to tech that lets us do new stuff on an individual scale. #UMAtkins
pfanderson: | John Seeley Brown: “we make context as much as content” #umatkins #education #learning “How do we move from sensemaking to world building?”
varnum: | Seely-Brown: Context is as important as content. What is selected for sharing vs. what could be shared? #UMAtkins
pfanderson: | JSB: Building the tools to build the what-ifs #umatkins
pfanderson: | @varnum I thought he said materials science has returned to the garage? #umatkins
yardi: | Cyber-enabled learning panel w/ @dmrussell @Connie @jseelybrown Cora B. Marrett. Good end to a symposium. #UMAtkins
varnum: | @pfanderson “done” is what I meant to say, not “gone”. #UMAtkins
pfanderson: | Panel 4 #umatkins Cora B. Marrett, NSF; Connie Yowell, Dir Educ, MacArthur Foundation (macfound); and Dan again
niftyc: | @jseelybrown / @Connie / Dan Russell (@google) / Cora Marrett (@NSF) speaking on Cyber-Enabled Learning at #UMAtkins
rbaier: | Dan Atkins: “the connected, rather than digital, age.” #danatkins #UMAtkins https://t.co/WENO5KMB
britain: | Bring together peers, deep interests, and academics — the “greatest learning” occurs with these 3 together, online – Connie Yowell #UMAtkins
rbaier: | Vint Cerf: concerned about the “digital rotten,” deterioration of data and ways to recover it. #danatkins #UMAtkins https://t.co/WENO5KMB
rbaier: | .@yardi I think Cornell was the other i+c program #danatkins #UMAtkins https://t.co/WENO5KMB
niftyc: | @Connie says: What’s at stake in Digital Media & Learning? In 1 word: Children. 2 words? Democracy. 3 words? Revolution. #UMAtkins // fiery!
mcburton: | “Our institutions are suppressing the revolution our children are already ready for” —AMEN #UMAtkins
britain: | Kids like Yowell’s value the potential for remix and enhancement of his work more than protecting his rights to that work. #UMAtkins
mcburton: | Last quote by @connie, who is killing it at #umatkins symposium right now. “School is just one node in children’s learning networks”
niftyc: | Re: “systems thinking” … Isn’t it weird that cybernetics c. 1971 is back in fashion? Feel the ‘cyber-‘ ! #UMAtkins
bagabot: | so why keep them around? “@mcburton: “Our institutions are suppressing the revolution our children are already ready for” —AMEN #UMAtkins”
niftyc: | @dmrussell at Google says we built the first #MOOC in 6 weeks. #UMAtkins
bagabot: | Why am I working in higher ed when I could be working with kids? #UMAtkins
niftyc: | @dmrussell says: How many profs usability test their courses? (No one.) #MOOC #HigherEd #UMAtkins
Vaguery: | RT @mcburton: “Our institutions are suppressing the revolution our children are already ready for” —AMEN #UMAtkins
yardi: | .@dmrussell and team @ Google built a MOOC in 6 weeks and now his MOOC (code) is birthing new MOOC’s. #UMAtkins
yardi: | >50% of @dmrussell’s students in his MOOC are from India. Says traditional classrooms aren’t going away but something new is here. #UMAtkins
CoreyLordCPA: | RT @mcburton: “Our institutions are suppressing the revolution our children are already ready for” —AMEN #UMAtkins
britain: | Cora Marrett, NSF: We need to forge networking not just for the privileged, but across populations. #UMAtkins
britain: | JSB: The real question is “how are we going to clone Dan? We need 20 copies… maybe 40.” #UMAtkins
britain: | Vint Cerf back at the audience mike dressed to exit. Is he going to start a conversation and then leave? #UMAtkins
britain: | “Overheard at break: “Where is Vint Cerf’s office?” “In the Cloud.” #UMAtkins”
mcburton: | Gary Olson point out how MOOC students are getting together for co-located discussion. MOOC Guilds, like WoW Guilds #UMAtkins
britain: | Dan Russell has been refused invitation to “Power Search with Google” FB groups? Did none of them Google him? #UMAtkins
britain: | In intro to session 4, JSB noted that the half-life of a skill’s relevance is ~5yrs. I just reviewed my 2007 job description… yup. #UMAtkins
britain: | @clluke2edu if I weren’t here at #UMAtkins, I’d love to hear Lessig. Too many good talks on campus.
bagabot: | “the holy grail for scaling is context.” @Connie in other words, remixing IS scaling. Stop trying to duplicate. #UMAtkins
mcburton: | In focusing on Science, Technology, Engineering, and Medicine we forget the Arts. STEM to STEAM. Steam power! #umatkins
umsi: | Thanks to all our livetweeters at today’s Dan Atkins Symposium – 90 pages of tweets! Check out the brain trust (and pics) @ #umatkins
pfanderson: | @amyewest @smiff @vdglenn The #umatkins GK was Gerhard Klimeck, Director, Network for Computional Nanotechnology, Purdue University
pfanderson: | @britain @clluke2edu Boy do I know that feeling! And Lessig is a great speaker! #umatkins
varnum: | Yowell: Findings from Macarthur Foundation studies. Wanted to study how youth were using digital media to learn. #UMAtkins
varnum: | Yowell: Kids have those experiences online — in interest-driven communities. Not Facebook, but in multiplayer games, many-to-many #UMAtkins
varnum: | Yowell: This kind of learning doesn’t happen off-line, in real world. Huge disconnect between online and real world institutions. #UMAtkins
varnum: | Yowell: Finding: Most robust learning happens w/simultaneous use of peer culture, their passion, and their academics. #UMAtkins
varnum: | Yowell: Is the digital revolution we are seeing at stake? Participation is fragmented. What does that mean for next generation? #UMAtkins
varnum: | Yowell: there’s a participation gap between school and online communities among youth. #UMAtkins
varnum: | Yowell: Only kids recognized that they were learning elsewhere. Adults in all roles did not. No connecting of the dots. #UMAtkins
varnum: | Yowell: 4th finding: kids said learning happened in school, but also elsewhere. School not the critical place for learning. #UMAtkins
varnum: | Marrett: Lifelong learning is another part of the whole process. #UMAtkins
varnum: | Marrett: “Dumb luck” is a strong force for creativity and discovery. Don’t discount it. Give students access to data & tools. #UMAtkins
varnum: | Marrett: Education should foster connections to world of creativity. Not just what has taken place, but to future, too. #UMAtkins
varnum: | Marrett: Real learning is not just from several generations ago. It’s from now. Connectedness matters. #UMAtkins
varnum: | Marrett: Learning is not being received from what teacher presents. It comes from fellow students. #UMAtkins
varnum: | Question from Gary Olson: Is there still a need for in-person meet-ups with MOOCs? Seems there is. #UMAtkins
varnum: | Vint Cerf refers to David Brin’s “Practice Effect” for how to build good systems: use them (and fix them) and they’ll get better. #UMAtkins
pfanderson: | My profound gratitude to @varnum for his wonderful tweet coverage of #umatkins (especially since I couldn’t get stable network connection!)
varnum: | @lorcanD Thanks for the #ischool links! #umatkins
stevelonn: | I am attempting to crowdsource and compile events from the #umatkins symposium — please share! Here’s mine: http://t.co/VKeNZv8n
djpoptart: | Interesting MT @stevelonn: Attempting to crowdsource and compile events from #umatkins symposium – please share! Mine: http://t.co/BfyNU5d7

New National Poll on Children’s Health

The University of Michigan and C.S. Mott Children’s Hospital have been polling nationwide since 2007 to find the most prominent and serious concerns for children’s health. The new 2012 edition of this annual report was recently released.

National Poll on Children’s Health http://mottnpch.org

I was curious how the concerns have shifted over time, so plotted them on a graph.

National Poll on Children's Health TRENDS

You can see that over time certain topics fade in or out, but that obesity and drug abuse and smoking are consistently among the top concerns. Any topic mentioned in any year is of course ALWAYS of major concern, so it is especially interesting to see those important topics that are not at the top, topics like child abuse, which disappeared from the list in 2011, or driving accidents, which appeared in only 2007 and 2011. Oh, why is the column for 2008 taller than the other years? Because there were ties given for 9th and 10th place, meaning 12 topics in the top 10. Really.

For those who are curious, I made this chart in Google Docs. I just used a regular spreadsheet, inserted a chart, and played with views to get it right. I did have to reverse the number codes for the ranking to get a meaningful display. In the rankings, #1 is the most important, but the default for the chart tool gave the widest bars to #10. In this image, the wider the bar, the more important it was.

Previous poll reports: http://mottnpch.org/reports-surveys/results?keys=&field_topics_tid=54&field_report_date_value%5Bvalue%5D%5Byear%5D=&field_age_range_tid=All

(A shorter version of this post was published at the THL Blog: http://wp.me/p1v84h-Ke)

Google’s Accessibility Message Comes Through Loud and Clear

After Shower

Google announced their Spring Cleaning last week.

Spring-cleaning … in spring! http://googleblog.blogspot.com/2012/04/spring-cleaning-in-spring.html

In this case, they aren’t just spring cleaning, but illustrating a classic case of throwing out the baby with the bathwater.

This isn’t about them closing the Google Flu Vaccine Finder (it’s being replaced with HealthMap Flu Vaccine Finder), or the missing Patent Search page (redirected to and integrated with the main Google search page), the API changes, or most of the other service changes. This is about Picasa. And I am not even much of a Picasa user!

Picasa

Here’s the story. The past couple years, Google has been getting really hammered in the public media about accessibility, and their lack of responsiveness to concerns of persons with disabilities. This has resulted in lawsuits both against them as well as against schools and businesses that have adopted Google products for their employees or students. In almost all of those cases, the problem has been a service that was not accessible, and people begging Google to make it accessible. They have hired accessibility staff, made accessibility information about their products easier to find, purchased new CAPTCHA tools to potentially make it possible for persons who are blind to get around in their programs. (Unfortunately, the tool for CAPTCHAs was purchased in 2009, but doesn’t seem to have been implemented. Why, I can’t imagine.)

With the spring cleaning, Google announced two changes to the Picasa services.

PICASA CHANGE #1:
“We launched a WINE-based version of Picasa for Linux in 2006 as a Google Labs project. As we continue to enhance Picasa, it has become difficult to maintain parity on the Linux version. So today, we’re deprecating Picasa for Linux and will not be maintaining it moving forward. Users who have downloaded and installed older versions of Picasa for Linux can continue to use them, though we won’t be making any further updates.”

PICASA CHANGE #2:
“Starting today, the Picasa Web Albums Uploader for Mac and Picasa Web Albums Plugin for iPhoto will no longer be available for download. People can continue to use the uploader and plugin if they are installed. However, we’ll no longer maintain these tools. We strongly encourage people to download Picasa 3.9 for Mac, which includes upload and iPhoto import features.”

On the Accessible Google Group, almost immediately after the announcement, David Hole asked for help either finding an accessible option for accessing the new Picasa or for Google to restore the accessibility they had in the previous Picasa tools. You see, David is vision-impaired (sometimes referred to as blind), and uses Picasa with a screen reader.

The problem for him is this part: “Picasa Web Albums Uploader for Mac and Picasa Web Albums Plugin for iPhoto will no longer be available for download.” This is how David was uploading images, because the Web Albums Uploader tool was accessible with his screen reader. Part two of the problem was this: “We strongly encourage people to download Picasa 3.9 for Mac, which includes upload and iPhoto import features.” Picasa 3.9 is NOT accessible with screen readers. Neither is the web interface for uploading. You can tell just by reading about it.

Upload using Picasa Web Albums: http://support.google.com/picasa/bin/answer.py?hl=en&answer=39499

I am entertained by this line: “After the images upload, hover over a thumbnail to add a caption, zoom, rotate, or delete within the upload screen.” Doesn’t that sound like the instructions were written for someone who is blind? (Yes, that’s sarcasm.)

Actually, to be completely honest, part of the Picasa application was accessible. David tried this on both Macs and Windows, finding that the settings dialog was accessible, although nothing else was. I rather enjoyed his tongue-in-cheek description of the problem.

David Hole: “Though, the settings dialog works on both platforms. But what should I do with the settings dialog when I can’t use the application?”

“What?!” you might ask, “Why does this matter? Picasa is an image sharing and editing tool. Surely a blind person has no use for this.” I am bringing this up because I’ve been asked this very question by well intentioned people, so I thought I’d answer it right away.

First, not everyone who uses a screen reader is blind. Some people who use screen readers have low-vision, meaning partial vision. Others might have dyslexia, meaning they can see, they just can’t read. There are levels of intensity for both of these, meaning a person might have mild or severe vision loss or dyslexia. A person might have neither of these, being able to both see and read, but have cognitive impairments such as short-term to long-term memory encoding challenges, or ADD/ADHD, in which using a screen reader is a support to help them interpret what they are seeing or to remember what they are trying to do.

Second, assuming the screen reader user IS blind, remember that just because a person doesn’t see the images doesn’t mean they can’t use them. Imagine an office has a standard set of images they use in documents, such as headers or logos. A person who is blind can position those in a document without having to see them to know what they are. Likewise, a number of persons who are blind or have vision impairment make videos or tutorials illustrating how they use various computer tools or software packages, and for this they often need to use or share screenshots.

One quite common use of images by persons who are blind is in asking for help. They can grab a screenshot showing where they are stuck using an application, post it online or email it to a friend, and then ask a sighted person how to navigate the part they are having trouble finding. Without the ability to share images, they are largely dependent on waiting for someone to come visit them in person, which may take hours or days. Can you imagine how incredibly frustrating that is? And what a tremendous waste of productive time?

But enough about that. The problem here is much, much, MUCH larger than simply a service that isn’t web-accessible right out of the box. The problem here is that Google has REMOVED accessible options for products that WERE accessible beforehand!! I am struggling to think of a good analogy.

Signs: Mother's Restaurant

Imagine that you have special dietary needs. Perhaps you’re a vegetarian, or diabetic, or gluten free. Friends have invited you to a celebration and want you to participate. They’ve even said you can pick the restaurant! You choose a restaurant you’ve been to many times before and which you know has always been good about accommodating your special diet, and which has delicious options that you enjoy. The day comes, you all make it to the restaurant, you and your friends are seated, the waiter comes and starts taking orders. You didn’t bring your emergency snacks, because you know this place and you trust them. This all takes a while, and the toddler is getting cranky. The person with diabetes has taken their insulin and needs to eat NOW. Eventually, they work around the table to you. And that is when you discover that the menu has changed, they have removed all the options you were able to eat and enjoy, and there is now absolutely nothing, nothing available for you to eat. How would you feel?

Alright, Google, I hear you. The message is that people with disabilities should just STAY HOME. But you know what? I don’t think that answer is going to work out very well, for anyone.

Hangout for Health

MUST SEE! This is possibly one of the finest uses of healthcare social media I’ve seen.

When I popped into Google+ for my daily visit, Gary Levin (doctor) was in a Hangout with Harold Carey Jr. (educational technology consultant). In a magpie moment, I was immediately distracted by what they’d been posting in their streams. That was how I found this treasure.

Virtual Photo Walks
Virtual Photo Walks: https://plus.google.com/106837773805813749834/posts

Virtual Photo Walks provides interactive live tours of both nature and exotic locations to invalids and shut-ins for whom travel is at best difficult and more likely impossible. They use Hangout on Air to broadcast this to the broadest possible audience, and then archiving in Youtube for future reference (if you missed it). WOW!

This all began with John Butterill and Corey Fisk. In the picture above, do you see the lady with magenta hair and the purple and green outfit? That’s Corey. They met on Google Plus, and John invited here on a photo walk, where they proceeded to bicker amiably about what were interesting shots. He’s a photographer and had his own ideas about what made interesting shots. Corey would zing back with statements like, “I like ugly old boathouses.”

Virtual Photo Walks Make Photography Accessible to People with Disabilities: http://www.petapixel.com/2012/03/05/virtual-photo-walks-make-photography-accessible-to-people-with-disabilities/

+c.corey fisk mobile photo-walk: http://www.youtube.com/watch?v=9r46Gxy6heM

Then John tried it again with a young boy in the hospital for his monthly medical infusion for Crohn’s Disease.

They set up a Google+ page to coordinate these, put out calls for volunteers to take people on walks. Ideas included nature walks, remote locations, tourist hot spots, museums (although be careful to get permission in advance, since some museums have been known to confiscate cameras), exhibits, events, and more. As of today they have had photo walks ranging from showing off a new extra-speedy wheelchair to the mountains of Utah. Yesterday they were in Rome. In just over a half hour they’ll be in Australia. My favorite line from the page is, “I have something to do! Do you know how much that meant to me?”

The idea has started getting a bunch of press, including a post from Gary Levin.

Virtual Photo Walk Helps Invalids Experience Nature: http://healthworkscollective.com/node/29702

Canadian’s ingenuity broadens horizon of shutterbugs with disabilities: http://www.canada.com/health/Canadian+ingenuity+broadens+horizon+shutterbugs+with+disabilities/6265464/story.html

Vancouver Sun: Gallery: Virtual photo walks: http://www.vancouversun.com/business/technology/Gallery+Virtual+photo+walks/6265523/story.html

I am absolutely thrilled by all of this. I love the idea, I love bringing interactive access to persons who are homebound for whatever reason. That is part of why I love Second Life, which does such an excellent job in this area. Of course, though, this (like curb cuts) simply heightens awareness of a resource that makes access and life easier for many many other people as well. I could see using this to do tours of campus for students, bringing exhibits and campus presentations to off campus audiences.

Do you have some grand idea how you could use this concept? Instructions are available here.

Create your own +Virtual Photo Walks setup for less than $10: https://plus.google.com/113686253941057080055/posts/8EkuS81CS8F

Google Hangout on Air Getting Started

Google’s New Privacy Policy

When I first saw the announcements of the new Google privacy policy, my initial reaction was, “Hmmm, interesting,” and that was as far as it went. Then people starting jumping up and down, hyperventilating, so I watched the show for a while to try to figure out what I was missing about why this was so exciting. Wow, there is a LOT of buzz. I saw one piece from the Washington Post in which they talked about a survey they did and all the thousands of people who are abandoning their accounts because of the new policy. I still didn’t get it, and mentioned this in various places in social media. One person on Twitter got back to me describing what they were going through to delete their account and how close they are to completing the process. I’ve started to get a number of casual and less than casual inquiries from people about what I think of all this. Thus, this blogpost, in which I will attempt to make some sort of sense out of the various opinions flying around. For those who don’t have time to enjoy the entire post, the take-home is that I don’t personally quite understand why folks are making such a fuss. And actually, I don’t have to do much explaining because so many other folk already have. Start with this.

Google’s Privacy Policy is Freaking Me Out

That little video is my current favorite on the topic. It closely echoes the stance explained here by Gina Trapani.

Gina Trapani. Google Going Evil is the Godwin’s Law of Tech Commentary:
http://smarterware.org/9303/google-going-evil-is-the-godwins-law-of-tech-commentary

If you want to watch other non-Google views on the topic, you might want to check out the online show This Week in Google. They have two episodes on the topic: BE AFRAID… or not and The Google Father.

Want to see the real thing? Here are links from Google themselves — Google policies in general, their privacy FAQ, the “old” privacy policy (link good for the rest of this month, then the content changes), and the new privacy policy (link good for the rest of this month). Some folk are asking if this will apply to Youtube also. Briefly, yes, but if you want to see Youtube’s current policy as well, here it is. Here’s the Youtube Privacy Notice, which describes situations unique to Youtube, and their Privacy Guidelines, in case you need to correct or resolve a problem. Here is Google’s own video explaining the new Privacy Policy.

Google Privacy Policy Update: http://www.youtube.com/watch?v=KGghlPmebCY&feature=channel_video_title

One person who talked to me recently was concerned that someone would hack their departmental account and post porn, which is a bit aside from the topic here, but I’ll give a few quick links anyway. I won’t say it can’t happen, because it has happened, and to such notables as Sesame Street. My recommendation was to assign someone to check your account regularly, in addition to the usual good advice of being careful with your password, not logging in on public machines, locking your computer when you leave it, and not leaving the computer logged in when you don’t need it to be and you aren’t there. You may have noticed that in the Sesame Street example, it wasn’t Sesame Street that noticed and corrected the problem, but Youtube themselves. On a related note, the flip side of the issue is when someone has taken your videos or videos of you to use elsewhere in Youtube. here is the link to report a problem if someone posted video of you without your permission.

Google has also provided many tools and resources to help people understand online privacy and safety concerns in general, in addition to the specific policies under discussion now. Their Tools page is a one-stop shop collecting information on a whole range of topics, from “what does Google know about me?” to “don’t show my kid in Street View!” to “how do I keep Google from archiving my private chats?” Did you know that Google automatically logs and saves copies of all of your chats in your email account? Some of my friends didn’t. Useful to know. Now, I want to know what Facebook does with the same info, which is not as easy to find out as Google has made it. Hmmmmm.

Google: Privacy: Tools: http://www.google.com/privacy/tools.html

Again, this next bit veers away from pure privacy to online safety, but the two are so intertwined it is likely a good thing to mention both together. More resources from Google to help folk with these issues.

Google: Good To Know: http://www.google.com/goodtoknow/

Google Family Safety Center: http://www.google.com/familysafety/

Google’s Youtube channel on Privacy: http://www.youtube.com/user/googleprivacy

Last but not least, Youtube also has a Safety Center.

Youtube: Safety Center: http://support.google.com/youtube/bin/request.py?contact_type=abuse&hl=en-US

I love their Quick Tips, which are excellent for most online spaces, if slight modified so they don’t just say “video.”

“QUICK TIPS
– Flag [content] that violate our Community Guidelines.
– Keep personal [stuff] private.
– Block users whose comments or messages are bothering you.
– Keep comments clean and respectful.
– Learn more about online safety.”

The Youtube Safety Center includes tips and resources and videos on all these important topics:

Community Guidelines Violations
Cyber Citizenship
Privacy
Teen Safety
Hateful Content
Sexual Abuse of Minors
Harassment and Cyberbullying
Suicide and Self-Injury
Impersonation
Spam and Phishing
Harmful and Dangerous Conduct

Now, if you are really that worried about the ads and the custom search results, then don’t use Google, use DuckDuckGo. Otherwise, before you start worrying about Google being evil, first look at the info they are giving you to help, and then ask what happens with all your online chats in Facebook, and how to get rid of that if you want. Eh?

Google’s Two-Step Verification — Not That Scary

I work with the healthcare system. That explains a lot. Like why so many of the most frequently asked questions I receive in workshops about social media and anything online include the words “safe” and “secure”. Now, in social media there are a lot of times where what you do is not anything you want or need to have be safe and secure. That is a hard concept to explain in certain contexts, a different way of thinking, and for a different blogpost. For today, this is about what you put in Google, which is largely content you DO want to have secured!

Enter Google’s new 2-step verification system!

Google 2-Step Verification

I thought, well, of course I want more security, but I was a little nervous about what the process would entail, would I be able to change my mind later, what if I mess it up and lose access to my account! On the other hand, it is kind of my job to figure these things out and then tell other folks, so I bit the bullet and went ahead, despite being a Nervosu Nellie.

I clicked on the link provided, said I wanted to go ahead, and did what they told me to do. In short, you first give them a phone number, and make SURE it is your mobile phone, because you will need access to it every single time you try to login. Really. So it better not be a landline somewhere when you aren’t there. They text a code to the phone, you type it in, and voilà! you’re set up.

Google 2-Step Verification

I thought this was going to be a one time thing, but nope, it sent me a text every time I tried to login, on every workstation or device. If I log out, then when I log in that time I need to receive the code. The code is different everytime. It isn’t a second password and you can’t memorize some secret code.

So far so good! Next, it took me to a VERY important screen.

Google 2-Step Verification

There are three really important parts on this page. Unfortunately, you can’t really SEE one of them! That REALLY frustrated me!

1. Passwords may fail for your phone, email, chat, or other apps.
2. Reminder: If you lose your phone …
3. Reminder: If you are traveling …

Well, #1 is the message on top and must be most important, so I immediately did that, thinking it would take me back to the same screen later so I could READ the other messages. FYI, no, it didn’t. Not cool, Google.

It took me to a screen to allow me to review what apps have access to my account, and revoke permissions if I wish. This is what that looked like.

Google 2-Step Verification

Down at the bottom is the part about setting up passwords for your accounts and apps on other devices or which are not web-based. Again, I started to feel kind of nervous. What have I done? Have I just locked myself out of checking mail on the bus in the morning? What if I can’t check my calendar when I’m away from the office? Oh my, oh dear. What is an application-specific password? Am I going to have to memorize a gazillion passwords? I can’t do that, my brain will explode! Nervous, ayup. Watching the video really helped with those concerns.

The gist of it is that for each Google app on each device, you create a one-time password that is entered into that device ONCE. You don’t have to remember anything. Lose the device? You can revoke its password from your web browser. This is actually a really nice idea. I like being able to disable my account remotely if needed. Here is what it looks like after you set up a couple accounts for a device.

Google 2-Step Verification

Again, you get the code, put it in the device, and forget it. Problems later? Revoke, or reset with a new code.

Now I wanted to get back to that page with the yellow boxes and the reminders. Hey! It won’t let me! Uh oh, what do I do NOW?!

For reminders 2-3, I bet you can just imagine if you have to have your phone everytime you log in, what happens if you don’t have your phone? Oh. Forget it at home, in your other jacket, at the store, someone stole it … whatever, you are locked out of your email. Oh. Don’t worry, Google expects this and has a back up plan. More on that later.

Well, I did a web search and dug around a bit, so you don’t need to. If you make the mistake I did (which the Google design encourages you to make!), start here:

Getting started with 2-step verification > Help articles › Common issues

Google 2-step verification

This lets you set up a second phone that can receive the text message or voice message in case you lose your mobile.

Signing in with your backup phone
http://www.google.com/support/accounts/bin/answer.py?answer=1188780

It also allows you to set up printed codes to carry with you when you are travelling. Those look like this.

Google 2-step verification

Don’t worry. I immediately reset all the codes right after taking this screenshot, so they won’t work. You can see what they look like, though.

Signing in using backup codes
http://www.google.com/support/accounts/bin/answer.py?answer=1187538

There is another way, but for this you still need your phone. You can try the Google Authenticator app.

Google Authenticator:
http://www.google.com/support/accounts/bin/answer.py?answer=1066447

Last but not least!! If all else fails, log in here to troubleshoot further.

Google 2-Step Verification Account Setup Login:
https://accounts.google.com/SmsAuthConfig