The second day had fewer sessions (see the first day here), but they were so powerful and relevant to my work. They provided content I wanted to directly share with colleagues and implement back home. I highly recommend skimming through the tweets collected in the morning and afternoon Wakelets. There’s a ton of great stuff from the concurrent sessions I didn’t get to (like adapting content for voice searching, supporting your organizational leaders as they get into social media, social listening tools, deconstructing stigma in mental health, and so so much more).
Susannah Fox at #MCSMN wearing #pinksocks
Image credit by Chris Boyer: https://twitter.com/chrisboyer/status/1063079588882980864
(PS – in this pic, notice the socks. That’s worth a second blogpost, but Susannah and I both wear #pinksocks for a reason. More on that later. Or if you see me wearing pink socks, ask me about them.)
Social Media for Good
Susannah Fox is someone I’ve admired for a long time, and it was a pure delight to hear her keynote for MCSMN. This was especially true after so much as a focus the previous day on how to identify, prevent, and manage different kinds of problem scenarios in social media and communication. To hear Susannah focus on hope and growth and community was a perfect way to refocus on how we can use new and existing technologies to do good. Susannah generously shared core nuggets and references from her talk in a blogpost. As a librarian, I really appreciated her call to action in support of open access content in healthcare. There was a big response to her sharing an online tool / movement called Now Now Now (about it: http://sivers.org/nowff).
Susannah is an amazing storyteller, and had some good ones, full of heart and soul and kindness and caring. The one which spoke most to me was of a family caregiver trying to look out for a loved one in the hospital, who discovered a blogpost from someone else that gave critical information about how to advocate for them in a way that literally saved their life. There are a lot of amazing nuggets from Susannah’s talk. Here are just a few.
Matthew Rehrl, MD started his talk about ikigai with the 1918 pandemic. Ikigai is an old Japanese concept, Iki = life; kai = shell (which was the currency of the time, thus equating to VALUE). He went on to use a number of examples building up the audience’s skills around how to look at actions and events and choices to extract a sense of where to find passion and purpose. That’s one petal of the ikigai four-leaf flower. He reframed it as, what’s the reason you get up in the morning?
The basic concept is framed with what you love, what you’re good at, where is there a need, and what generates value. It’s not static, it grows and changes as you do. This is true for both individuals and organizations. Matthew asked, “What is your organization’s passion?”
I spent a lot of time thinking about how Jane Blumenthal, our recently retired library director, helped each person in our library craft a job position that allowed us to shine, building from our strengths and interests to create a position that connects with the needs and purpose of the larger organization. What a gift. She built ikigai in and with the library.
Permission to Fail
Jacob Weiss, Ph.D. of Do Good and Juggle presented a surprising and engaging interactive hands on keynote where he literally taught the audience how to juggle. But the real underlying concept, the take home point, was that to make progress you need to allow yourself to fail and keep trying, and that failing together and trying together changes how you experience failure. An important lesson. It didn’t hurt that he used lots of exciting visuals to get the point across. [Please note that WordPress is not displaying the tweets properly, and that you’ll have to click through to see the images and videos.]
Stories to Build Trust
“Transforming Medical Education and Clinical Practice to Give Voice to Vulnerable Populations, LGTBQ, and Homeless Persons” by Katherine Y Brown, Ed.D. was a powerhouse presentation that several folk said should have been one of the keynotes. It blew my mind. Just a gold mine of insight and best practices for building trust and making change in the health of a marginalized community. Katherine went directly to transgender persons in the community, brought them to the table, and collaborated with them on getting the messages to the medical faculty and students that would change medical education around transgender issues. She captured videos of real person’s experiences and challenges, and made videos with what could and should happen. The curriculum was changed. In one year. This is powerful stuff.
There was a lot more, but I’ll have to save some of that for another time. They have the slides up online now, so maybe I can go into some of the individual presentations in more detail. In the meantime, here’s the slides for more to explore!